Support

We’re happy to help. Write to support@upmood.app and we’ll get back to you, usually within a few days.

Common questions

How do I cancel or manage Plus?

On your iPhone open Settings › your name › Subscriptions › Upmood. Deleting the app does not cancel the subscription.

I bought Plus but it doesn’t show

In the app go to Settings › Restore purchase. Use the same Apple ID you bought with. If it still doesn’t show, email us.

I’m not getting notifications

Check iOS Settings › Notifications › Upmood is on, then open Upmood › Settings and check your check-in time. On the Free plan the daily limit can also mean there is nothing more to send today.

How do I delete my account and data?

Open Upmood › Settings › Delete account. Your account and everything in it is removed. You can also email us and we’ll do it for you.

What do you do with my moods?

Only choose your quotes and build your history and weekly summary. Never ads, never sold. Read the Privacy Policy.